FAQ

Plugs

Temport is an intra-city on-demand last mile technology platform that connects customers (individuals/businesses) with trucks (logistics service providers) to efficiently move goods.

We are currently available on Android phone – please go to Play store and search for “Temport” or click here to install.

We accept all goods that are not under our list of prohibited items and are suitable to be transported in our trucks based on payload and capacity requirements. To better match your requirements with the right truck, we classify goods under the following categories. We categorize goods under the following to better match your requirement with the right truck.

  • Electrical/Electronics
  • Furniture
  • Food & Beverages
  • House Shifting
  • Machines / Equipment / Spare Parts
  • Wood/Timber/Plywood
  • Courier/Mover and Packers
  • Vehicles/Automotive Parts
  • Chemicals/Paints/Oil
  • Tiles/Ceramics / Sanitary-ware
  • Glassware
  • Pipes/Metal Rods (more than 7 ft)
  • Pipes/Metal Rods (less than 7 ft)
  • Metal Sheets
  • Gas / Commercial Cylinder
  • Construction materials

Once our system receives your booking, it will calculate the fare automatically basis quotes given by our partner drivers. Just be assured that we will give you the best rate online.

The trip fare is calculated after a trip is ended. There are multiple ways to pay the fare:

a) Temport Wallet: You can deposit money in advance in Temport Wallet and the fare would be automatically deducted from the available balance. If sufficient balance is not available, the remaining amount has to be paid in cash.

b) PayTm: You can link your PayTm account with Temport and the fare would be automatically deducted from the available balance. If sufficient balance is not available, the remaining amount has to be paid in cash.

c) Cash: The trip fare can also be paid in cash directly to our partner at the drop location.

The payment mode can be selected at the time of order placement.

Note: We do not offer any credit facility.

You can definitely do so. However, extra costs for the extra point of delivery or pick-up will be levied accordingly. Our team will provide you with the additional cost incurred at the time of booking.

If you cancel, after a partner is assigned for your trip, then you may be charged a cancellation fee of Rs. 50/-. Conditions for these cancellation charges may vary from time to time.